|
299 Stockton Avenue
San Jose, CA 95126-2763
Tel (during center hours): 408-535-4600
24-Hour Urgent Care: 408-535-4600
Fax: 408-535-4661
E-mail: info@onlok.org
Center Hours: 8:00 AM – 4:30 PM, Monday – Friday
Enrollment: 1-888-88-ON-LOK (1-888-886-6565);
For the Hearing Impaired, TTY 415-292-8898
Answers questions regarding enrollment in the On Lok Lifeways plan.
Claims/Billing: 415-292-8729
Answers participant questions regarding payment of services.
Service Authorization: 415-292-8888
Verifies member enrollment in the On Lok Lifeways plan.
Quality Assurance/Concerns: 415-292-8796
Addresses participant concern regarding any aspect of care, including medical care, adult day health center concerns, and other care issues. |
