Care Team

Program Management:
      }   Michelle Hughes, Program Manager

Primary Care:

      }    Caren Gould, Physician

      }    Adrienne Low, Nurse Practitioner

Contact/Directions

4430 Mission Street
San Francisco, CA 94112-1927
Telephone: (during center hours) 415-292-2620
24-Hour Urgent Care:  415-292-8888
Fax: 415-337-2867
E-mail: info@onlok.org
Center Hours: 8:00 AM – 4:30 PM, Monday - Friday

Enrollment: 1-888-88-ON-LOK (1-888-886-6565);     
For the Hearing Impaired, TTY 415-292-8898
Answers questions regarding enrollment in the On Lok Lifeways plan.

Claims/Billing: 415-292-8729
Answers participant questions regarding payment of services.

Service Authorization: 415-292-8888
Verifies member enrollment in the On Lok Lifeways plan.

Quality Assurance/Concerns: 415-292-8796
Addresses participant concern regarding any aspect of care, including medical care, adult day health center concerns, and other care issues.