|
159 Washington Boulevard Fremont, CA 94539-5209 Tel: 510-249-2700 Fax: 510-249-0255 E-mail: info@onlok.org Center Hours: 8:00 AM – 4:30 PM, Monday – Friday
Enrollment: 1-888-88-ON-LOK (1-888-886-6565); For the Hearing Impaired, TTY 510-249-2798 Answers questions regarding enrollment in the On Lok Lifeways plan.
Claims/Billing: 415-292-8729 Answers participant questions regarding payment of services.
Service Authorization: 415-292-8888 Verifies member enrollment in the On Lok Lifeways plan.
Quality Assurance/Concerns: 415-292-8796 Addresses participant concern regarding any aspect of care, including medical care, adult day health center concerns, and other care issues. |