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225 30th Street San Francisco, CA 94131-2420 Tel (during center hours): 415-550-2230 24-Hour Urgent Care: 415-292-8888 E-mail: info@onlok.org Center Hours: 8:00 AM - 4:30 PM, Monday - Friday
Enrollment: 1-888-88-ON-LOK (1-888-886-6565); For Hearing Impaired, TTY 415-292-8898 Answers questions regarding enrollment in the On Lok Lifeways plan.
Claims/Billing: 415-292-8729 Answers participant questions regarding payment of services.
Service Authorization: 415-292-8888 Verifies member enrollment in the On Lok Lifeways plan.
Quality Assurance/Concerns: 415-292-8796 Addresses participant concern regarding any aspect of care, including medical care, adult day health center concerns, and other care issues. |