In partnership with the Institute on Aging
2700 Geary Boulevard
San Francisco, CA 94118-3406
Tel (during center hours): 415-447-8900
24-Hour Urgent Care: 415-447-8900
Fax: 415-447-1250
E-mail: info@onlok.org
Center Hours: 8:00 AM – 4:30 PM, Monday – Friday
Map & Driving Directions

Enrollment: 1-888-88-ON-LOK (1-888-886-6565),      For the Hearing Impaired, TTY 415-292-8898
Answers questions regarding enrollment in the On Lok SeniorHealth plan.

Claims/Billing: 415-292-8729
Answers participant questions regarding payment of services.

Service Authorization: 415-447-8900
Verifies member enrollment in the On Lok SeniorHealth plan.

Quality Assurance/Concerns: 415-292-8796
Addresses participant concern regarding any aspect of care, including medical care, adult day health center concerns, and other care issues.