In partnership with the Institute on Aging
1426 Fillmore Street, 3rd Floor
San Francisco, CA 94115-5236
Tel (during center hours): 415-447-1000
Fax: 415-447-1035
E-mail: info@onlok.org
Center Hours: 8:00 AM – 4:30 PM, Monday – Friday
Enrollment: 415-447-1010 x604,
For the Hearing Impaired, TTY 415-292-8898
Answers questions regarding enrollment in the On Lok Lifeways plan.
Claims/Billing: 415-292-8729
Answers participant questions regarding payment of services.
Service Authorization: 415-447-1000
Verifies member enrollment in the On Lok Lifeways plan.
Quality Assurance/Concerns: 415-292-8796
Addresses participant concern regarding any aspect of care, including medical care, adult day health center concerns, and other care issues. |
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